Milestones Diagnostics is a locally owned women’s health clinic that specializes in pregnancy imaging, maternal-fetal medicine, and women’s diagnostic ultrasound services. It has developed a strong reputation for providing a more personalized experience than many traditional imaging clinics. It is the only community clinic in Edmonton and surrounding area offering maternal and fetal medicine specialist advanced ultrasound. Known for its welcoming environment, and spa like clinic they offer advanced treatments such as comprehensive ultrasound services, body composition and prenatal classes.

Their comprehensive diagnostic services span multiple disciplines, offering convenient access to laboratory testing and specialized diagnostics that help detect, diagnose, monitor, and manage a wide range of medical conditions. Leveraging advanced technology, evidence-based practices, and rigorous quality standards, Milestones is committed to providing results that healthcare professionals can trust.

For more information on Milestones Diagnostics please visit milestonesdiagnostics.ca

THE ROLE

Reporting to the Director of Clinical Operations, the Manager, Human Resources will be responsible for developing and strengthening the organization’s HR practices, policies, systems and capabilities.

This is an opportunity for an experienced HR professional who enjoys being both strategic and hands-on. The successful candidate will bring the expertise to advise leadership on people matters while also having the practical ability to develop processes, introduce greater consistency and personally drive implementation.

The Manager will inherit a positive workplace and strong foundation, rather than a broken HR environment. The opportunity is to professionalize, strengthen and build upon what already works well, while introducing the structure and accountability necessary to support Milestones’ continued growth.

The CPHR designation would be an asset to candidacy.

THE CANDIDATE

Milestones is seeking an experienced HR generalist and business partner, not simply an HR administrator.

The successful candidate will likely have:

Core Competencies

• Significant progressive HR experience, ideally including responsibility for a broad range of HR functions.
• Experience working in a small to mid-sized organization where the HR leader is required to be both strategic and hands-on.
• Demonstrated expertise in employee relations, performance management, policy development and HR compliance.
• Experience developing and implementing HR processes rather than simply administering established programs.
• Strong knowledge of Alberta employment legislation and workplace practices.
• Experience coaching leaders through employee relations and performance issues.
• Experience developing or redesigning performance management systems.
• Experience with compensation and total rewards.

Desired Competencies

• The CPHR, PCP and/or the PLP designations would be an asset to candidacy.

Key Responsibilities

HR Leadership & Advisory

• Serve as the primary HR advisor to senior leadership.
• Provide sound, practical HR advice on employee relations, performance, compensation, organizational development and workplace issues.
• Develop an HR strategy and implementation plan aligned with Milestones’ growth and operational priorities.
• Monitor emerging HR issues, employment legislation and best practices and advise leadership on implications.

Employee Relations

• Act as a trusted and accessible resource for employees and leaders.
• Provide guidance on workplace concerns, conflict, performance issues and difficult conversations.
• Establish consistent processes for receiving, documenting, investigating and resolving employee concerns.
• Provide guidance regarding harassment, discrimination, accommodation and other sensitive workplace matters.
• Help maintain the culture of openness and approachability that employees currently value.

Performance Management

• Review and enhance Milestones’ existing performance management program.
• Develop a practical approach that moves beyond an annual review toward regular feedback, goal setting and development conversations.
• Establish consistent processes for three-month and annual reviews.
• Develop clear expectations, tools and timelines for managers and employees.
• Coach managers through performance concerns, documentation and difficult conversations.
• Monitor completion of performance reviews and development plans.

HR Policies, Compliance & Risk Management

• Lead the review, modernization and ongoing management of Milestones’ Employee Handbook and HR policies.
• Develop a formal process for monitoring changes in employment legislation.
• Ensure HR policies reflect current legislation and actual organizational practices.
• Establish clear processes surrounding employee documentation and privacy.
• Partner with external legal advisors when specialized employment-law advice is required.

Recruitment & Workforce Planning

• Develop and document a consistent recruitment and selection process.
• Partner with leaders to define position requirements and effective selection criteria.
• Identify critical positions and develop succession and contingency plans for key roles.
• Support leaders in making effective hiring decisions.
• Develop recruitment practices that support Milestones’ ability to attract high-quality healthcare and administrative professionals.

Onboarding, Development & Offboarding

• Strengthen the employee onboarding experience from offer through successful integration.
• Develop role-specific onboarding plans identifying required training, responsibilities and milestones.
• Develop a comprehensive offboarding process covering access, property, payroll, benefits and records.
• Develop and maintain a coordinated training and development framework.
• Ensure required training, certifications and credentials are accurately tracked and renewed.

Compensation & Total Rewards

• Review Milestones’ compensation philosophy and market positioning.
• Establish a consistent framework for salary setting, progression and increases.
• Conduct regular market reviews using reliable, role-appropriate compensation data.
• Improve transparency regarding compensation progression and additional skill pay.
• Review benefits and other elements of the total rewards offering.

HR Systems, Records & Administration

Provide leadership for the assessment and effective use of RISE as the organization’s HR platform including:

• Evaluate opportunities to use existing RISE functionality to improve HR administration.
• Ensure employee records are accurate, complete, secure and appropriately accessible.
• Develop effective systems for tracking training, credentials, performance documentation and other HR information.

Payroll

Provide leadership for the effective use of RISE as the organization’s payroll platform including, but not limited to:

• Time sheet approval
  • Paid time off
  • Benefits management
• The PCP or PLP designation would be an asset.

Culture & Organizational Development

• Help preserve Milestones’ caring, collaborative and patient-focused culture as the organization grows.
• Develop practices that strengthen communication and connection across teams.
• Support leaders in communicating organizational changes effectively.
• Create opportunities for employees to provide feedback and contribute ideas.
• Ensure HR practices support, rather than impede, the organization’s clinical and operational priorities.

We understand and appreciate our clients’ ever-increasing desire for candidates to reflect the communities in which they work and live. The Vogel Group is committed to inclusivity and diversity as we search for outstanding leadership talent for our clients.

We encourage candidates of all ethnicities, cultural backgrounds, physical challenges, sexual orientations, and identifications to feel confident in exploring and declaring candidacy for any of our search assignments.

For a full profile or to apply, please contact:

Rick Vogel, ICD.D                       

Founding Principal                       

780.665.4965 ext. 101                  rick@thevogelgroup.ca